The user has the right to withdraw unjustifiably within fourteen (14) calendar days, returning the goods in its original state, without being charged with any expense, except the return costs worth € 6 (Article 4 of Law 2251/1994).
A condition for the return of the product in this case is that it is in its original packaging intact, that it has not been damaged, that it has not been unsealed and that the proof of sale is available. For the best service of the customers, it is prudent to check the products on arrival and their delivery to them, for any obvious defects of the products themselves or their packaging.
In case users choose to send them a new product for replacement, they will receive an immediate message confirming their new order. In case the user does not wish to buy another product, a refund can be made strictly within 14 calendar days as long as the sold products have been received by the Company intact, always deducting from the refundable amount the costs of the initial shipment and the return.
